Pure Cleaning Group Ltd is committed to protecting and respecting your privacy. This policy sets out the basis on which any Personal Information we collect from you, or that you provide to us, will be processed by. Please read the following carefully to understand our views and practices regarding your Personal Information and how we will use it. For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Pure Cleaning Group Ltd.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following Personal Information about you:

• Personal Information that you provide by filling in forms on the Website https://www.purecleaninggroupltd.co.uk/(the “Website”) including, but not limited to:- name; email address and telephone number. This is information provided at the time of registering with the Website, or posting or downloading material. We may also ask you for information when you report a problem with Website.
• If you contact us, we may keep a record of that correspondence.
• we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of your visits to Website [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.

We will not sell, distribute or lease your Personal Information to third parties unless we have your permission; are required to do so by law; and/or to operate our systems properly, administer the Website, or protect ourselves or other Website users.

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve Website and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise Website according to your individual interests.
• To speed up your searches.
• To recognise you when you return to the Website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.

Please note that our advertisers may also use cookies, over which we have no control.

WHERE WE STORE YOUR PERSONAL DATA

We are committed to ensuring that your Personal Information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Personal Information we hold.

INTERNET BASED TRANSFERS

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing our website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

USES MADE OF PERSONAL INFORMATION

Pure Cleaning Group Ltd use Personal Information held about you in the following ways:

• To ensure that content from the Website is presented in the most effective manner for you and for your computer.
• To provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To maintain our business relationship, where you are a user of our website or a client.
• To provide services to you.
• To answer your enquiries.
• To direct-market products and services, advise you of news and industry updates, events, promotions and competitions, reports and other information. Where we do so, you will be able to unsubscribe from such communications.
• To fulfil contractual obligations with our clients.
• To third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems. These third parties comply with similar undertakings of privacy and confidentiality as Pure Cleaning Group Ltd.

YOUR RIGHTS

You have the right to ask us not to process your Personal Information for marketing purposes. We will usually inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your Personal Information to any third party for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your Personal Information. You can also exercise the right at any time by contacting us at enquiries[at]purecleaninggroupltd.co.uk

ACCESS TO INFORMATION

You have the right at any time to ask us for a copy of the information supplied by you that we hold. We may ask you to verify your identity and for more information about your request. Where we are legally permitted to do so, we may refuse your request and will give you reasons for doing so.

If you would like to make a request for information, please contact enquiries[at]purecleaninggroupltd.co.uk. You also have the right to ask Pure Cleaning Group Ltd to stop using your information. However, if this involves a request for deletion of your file, please be aware that we may not be required or able to do so, particularly where your file also holds information about our clients or financial information that we need to keep for periods of up to six years, i.e. that relate to tax matters. Where we are unable to comply with your request we will provide reasons for failing to do so

CHANGES TO OUR PRIVACY POLICY

This privacy policy may be changed by Pure Cleaning Group Ltd at any time. If we change our privacy policy in the future, we will advise you of changes or updates to our privacy policy by a prominent notice on our website. Continued use of this website or our services after such changes will constitute your acceptance of such changes.

If, at any time, you have questions or concerns about Pure Cleaning Group Ltd privacy commitment, please feel free to e-mail us at enquiries[at]purecleaninggroupltd.co.uk. or call our head office.